Welcome to the Urbanbee Australia Support Center. We're here to help with any questions or issues you may have while using our platform. Below you'll find answers to frequently asked questions (FAQs) and support resources.
You can create an account by clicking the 'Sign Up' button on our homepage. Fill out the required details, and you'll be ready to start using Urbanbee Australia to post jobs or offer your services.
After logging in, navigate to the 'Post a Job' section. Enter the details of the task you need completed, set your budget, and skilled workers (our "bees") will send you quotes.
Once you post a job, local skilled workers will review your request and provide quotes. You can review the quotes and select the worker that best suits your needs.
At the moment, Urbanbee Australia doesn't handle payments directly. You can arrange payments with your chosen worker through a secure method that suits both parties. We are working on integrating secure payment options in the future.
If you encounter any issues with a service, please contact our support team at support@urbanbee.com. We'll help you resolve the matter and ensure you're satisfied with the outcome.
To delete your account, please visit your account settings or contact our support team directly. Note that deleting your account will remove all your data, including job history and reviews.
Still have questions? Reach out to our support team at support@urbanbee.com for further assistance.